Warranty Policy

LTL International Inc. slat punching equipment and accessories are warranted by the manufacturer against defects in materials and manufacturer workmanship for a period of one (1) year from the date of purchase, provided recommended installation procedures have been followed.

In case of product failure due to defective material or manufacturer workmanship within the one (1) year warranty period, the product will be repaired or replaced, at the manufacturers option, at no charge to the customer, if returned freight prepaid to LTL International Inc. 1115 Explorer, Duncanville, Texas 75137. IMPORTANT: Phone (972) 709-7673, Fax (972) 709-7674, or E-Mail davidw@ltl-int.com for a Return Goods Authorization (RGA) number before returning to the factory. Products received at the factory without an RGA number will not be accepted. Replacement or repaired parts are covered by the warranty for the remainder of the one (1) year period. LTL International will pay the shipping charges for return to the owner of items repaired under warranty.

The manufacturer will not be responsible for any charges or damages incurred in the removal of the defective parts for repair, or for the reinstallation of those parts after repair. This warranty shall be considered void if damage to the product(s) is due to improper installation or use, connection to an improper power source, or if damage was caused by lightning, wind, fire, flood, or other natural agent.

After the one (1) year warranty period, LTL International will make any necessary repairs for a nominal fee. Call us at (800) 533-3371 or E-mail us for more information. This warranty give you specific legal rights, and you may also have other rights that may vary from state to state. This warranty is in lieu of all other warranties, expressed or implied. NOTE: verification of the warranty period requires copies of receipts or other proof of purchase. Please retain these records in a convenient, safe place.